Last updated: 11/07/2025

Welcome to www.mindfulsprouts.co.uk. This website is owned and operated by Mindful Sprouts CIC, a registered Community Interest Company in England and Wales (Company No. 15235021).

By using our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site or making a purchase.

1. 👥 Who We Are

Mindful Sprouts CIC

Website: www.mindfulsprouts.co.uk

Email: [email protected]

Company No: 15235021

2. 📌 Website Use Terms

By accessing this website, you agree to:

  • Use the site lawfully and respectfully
  • Not copy or reuse content without permission
  • Not use the site to transmit harmful or unlawful material
  • Be responsible for ensuring that any details you provide are accurate

All website content, including images, text, designs, and downloadable content, is the intellectual property of Mindful Sprouts CIC or its licensors and may not be reused without written permission.

3. 🛒 Orders & Contract Formation

When you place an order via our online shop:

  • You will receive an email confirming receipt of your order.
  • The contract is formed when we send a confirmation that your order has been dispatched.
  • We reserve the right to refuse or cancel any order for any reason, including errors in product availability or pricing.

4. 💳 Prices & Payment

  • All prices are listed in GBP (£) and include applicable VAT (if relevant).
  • We accept payment through secure third-party providers (e.g. Stripe, PayPal).
  • Payment must be completed before your order is dispatched.

5. 📦 Delivery & Shipping

  • Orders are processed and dispatched within 3–5 business days unless otherwise stated.
  • We currently ship to [insert countries or “UK only” if restricted].
  • Delivery times are estimates and may vary.
  • We are not responsible for delays caused by postal services or customs (if shipping internationally).

6. 🔁 Returns & Refunds

If you’re not happy with your purchase:

  • You have 14 days from the date of delivery to request a return under the Consumer Contracts Regulations 2013.
  • Items must be returned unused and in their original condition.
  • We do not cover return postage unless the item is faulty.
  • Refunds are issued within 7 days of receiving the returned item.

Please get in touch with [email protected] before returning any items.

Note: Digital products and donations are generally non-refundable.

7. 📚 Educational Content & Disclaimer

Our books and materials are created for educational and entertainment purposes.

We make every effort to ensure content is accurate and inclusive. However:

  • The content is not professional advice (e.g. legal, medical, psychological).
  • Parental discretion is advised when engaging children with our materials.

8. 📬 Marketing & Communications

By subscribing to our newsletter, you consent to receive occasional emails about products, news, and offers. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

9. 🧒 Child Protection & Site Use

This website is designed for adult users (parents, carers, educators).

We do not knowingly collect data from children under the age of 13.

10. 🧾 Your Account Responsibilities

If you create an account on our website:

  • Keep your password secure
  • Notify us immediately if you suspect unauthorised access
  • You are responsible for any activity under your account

11. 🔐 Data Protection

Please read our Privacy Policy for full details on how we collect and process personal data in line with the UK GDPR and Data Protection Act 2018.

12. 🔗 Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, practices, or availability.

13. ⚖️ Limitation of Liability

Mindful Sprouts CIC shall not be liable for:

  • Any indirect or consequential losses
  • Website downtime or technical errors
  • Damages arising from the misuse of products or website content

Nothing in these terms excludes liability for death or personal injury caused by negligence.

14. 🏛️ Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. 🔁 Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page and are effective from the date posted.